Dear Altis Hotels Friends and Guests,
We’re living in a unique situation; never have we had to close any of our Hotels in our group’s 46+ years of existence, not for one day. We’ve kept one of our six hotels up the – Altis Suites. It was a difficult and sad decision for the Altis family, but our priority and main concern is the health and safety of our guests, employees, partners and their families, always.
In these times of uncertainty, we would like to inform you that we remain committed to ensuring that all preventive measures in our Hotels are strengthened. We also want to assure our guests that we understand the need for flexibility in travel planning during this time, and we want everyone to feel confident when making a reservation.
Gradually, and always in accordance with the guidelines of the national authorities, we will reopen our hotels and restaurants with the Clean&Safe seal awarded by Turismo de Portugal (Portuguese tourism authority).We already open the Altis Avenida Hotel on the15th june and the Altis Belém Hotel on August 1st.Unfortunately given the evolution of the pandemic, we had to close the Altis Avenida Hotel again on the 31st October
Evidently, we will reopen according to the new normal, for which we are well prepared, with new detailed protocols focusing on health and hygiene in all operational aspects of our hotels.
The detailed Altis Hotels health and safety protocol with all implemented measures is available at www.altishotels.com.
With these measures, we want to ensure that we will be prepared to welcome you when you feel ready to travel, with the same quality, dedication, professionalism and passion that is typical of our Altis team.
Thank you, we hope to welcome you soon!
Raul Martins and Maria Júlia Martins Valente-Rodrigues
Chairman of the Board of Directors and Administrator of Altis SA