FAQ’S Altis Belém Hotel & Spa

We accept Visa, MasterCard, American Express, and cash payments at the reception.

Yes, our reception is available 24 hours a day, 7 days a week.

Yes, the hotel features the Feitoria Restaurant, awarded with a Michelin star, the Mensagem Cafeteria with views of the river or marina, and the Bar 38º41′, where you can enjoy a sophisticated gastronomic experience and stunning views over the Tagus River.

If you are interested in joining our team, please send your resume and cover letter to rh@altishotels.com. We are always looking for talent who share our passion for hospitality.

The tourist tax is 4 euros per person, per night, applicable to guests over 13 years old, up to a maximum of 7 consecutive nights.

The check-out must be done by 12:00.

Yes, all rooms are equipped with a Nespresso coffee machine. Kettle only in higher categories (Suites and Clubs).

Yes, the Altis Belém Hotel & Spa is part of the Altis Club, where you can benefit from exclusive advantages such as direct discounts, upgrades, and special amenities. Learn more about the Altis Club here.

Yes, Altis Belém Hotel & Spa has an agreement with the company Drivalia for car rental. For more information or to make a reservation, please contact the reception or send an email to receptionbelem@altishotels.com.

Yes, the Altis Belém Hotel & Spa has the BSpa by Karin Herzog, an exclusive space dedicated to your well-being and health. The BSpa by Karin Herzog offers a complete experience of tranquility by the river, with 1000m2 that include a heated indoor pool, jacuzzi, sauna, Turkish bath, and a fitness room equipped with TechnoGym Kynesis equipment and various group classes.

Yes, irons and ironing boards are available upon request.

Yes, we offer an airport transfer service upon request and with an additional cost. We recommend that you book this service in advance by contacting our reception.

Yes, the hotel has private parking available for our guests at no additional cost.

No, the Altis Belém Hotel & Spa does not allow pets to stay.

Yes, all rooms and common areas have free Wi-Fi available.

Yes, we have rooms and common areas adapted for people with reduced mobility.

Yes, the hotel offers laundry and dry cleaning services. You can request the service directly at the reception or through room service.

Yes, the Altis Belém Hotel & Spa has meeting and event rooms. For incentives, press conferences, cocktails and dinners, we offer a 223 m² space, divisible into three top-of-the-line rooms. Located on the ground floor and overlooking the marina. Additionally, the outdoor space complements the offer, making it the ideal location for any event.

The hotel is well located, with easy access to public transportation such as buses, trains, and trams, connecting to the main areas of Lisbon.

The outdoor pool at Altis Belém Hotel & Spa is exclusive to hotel guests. The indoor pool is also available to non-guests, as long as they purchase a spa treatment.