Check-in is available starting at 15:00.
We accept the following payment methods: Link Virtual Visa, Visa, MasterCard, American Express, and cash payment at the front desk.
Our reception is open from 9:00am to 5:30pm. If you need assistance outside of these hours, you can go to the reception of the Altis Grand Hotel, which is next to Altis Suites.
Although Altis Suites doesn’t have restaurants or bars, you can enjoy the excellent selection of restaurants and bars at Altis Grand Hotel, located nearby. Here, you can enjoy the best of national cuisine in an elegant and cozy atmosphere. For more information, check our website.
Send your resume and motivation letter to rh@altishotels.com.
The tourist tax in Lisbon is 4 euros per person, per night, applicable to guests over 13 years old, up to a maximum of 7 consecutive nights. This amount will be charged separately on your bill.
Check-out must be done by 12:00. If you need a late check-out, please contact the reception to check availability.
Yes, all rooms are equipped with coffee machine and kettle, so you can enjoy a hot drink in the comfort of your room.
Yes, we provide towels in all apartments.
Yes, Altis Suítes participates in the Altis Club program, which offers exclusive advantages to its members. By booking directly on our website, you can enjoy direct discounts, exclusive amenities, category upgrade (subject to availability), early check-in and late check-out (also subject to availability), and 10% discount at Altis group bars and restaurants*. Joining Altis Club is free. *Except at Restaurant Feitoria, at Altis Belém Hotel & Spa.
Yes, Altis Suítes has an agreement with the company Hertz for car rental. For more information or reservations, contact the reception or send an email to receptionsuites@altishotels.com.
Guests staying at Altis Suites can enjoy the GSpa at the Altis Grand Hotel, for an additional cost. The GSpa is an exclusive space dedicated to well-being and health, with 950 m² of facilities including a heated indoor pool, jacuzzi, sauna, Turkish bath, a fitness room equipped with Technogym machines, and four treatment rooms.
Yes, we provide irons and ironing boards upon request. You can request them through the reception.
The Altis Suites is a 4-star hotel.
The cancellation policy varies according to the reserved rate.
Booking directly with Altis Suites offers exclusive advantages, such as the best price guaranteed, benefits at Altis Club, 10% discount at Altis Group restaurants, and free WI-FI access throughout the hotel.
Yes, we offer an airport shuttle service upon request and with an additional cost. We recommend booking this service in advance.
Yes, Altis Suítes has private parking. There is an additional cost for this service. We do not make parking reservations. Its use is subject to availability.
Yes, Altis Suites allows small pets weighing up to 10 kg to stay, at an additional cost.
The Altis Suites does not have babysitting services. However, we are available to help find babysitting solutions. Please contact us via email at receptionsuites@altishotels.com or mention the request at the time of booking.
Yes, all rooms and common areas of Altis Suítes have free high-speed Wi-Fi access.
Yes, Altis Suítes is equipped to welcome guests with reduced mobility, with accessible rooms and adapted common areas. Please inform us at the time of booking if you need additional assistance.
Yes, the hotel offers laundry and dry cleaning services. You can request the service directly at the reception.
The Altis Suites does not have its own meeting and event rooms, but its guests can enjoy exclusive conditions in the meeting and event rooms of the Altis Grand Hotel, which offers a complete Congress Center with 18 multifunctional meeting and banquet rooms, capable of accommodating between 8 and 600 people. The rooms are spacious, have natural light, and offer an impressive panoramic view. Among them, two large congress rooms stand out, with 360m² and 500m², ideal for larger events. Learn more here.
Guests of Altis Suítes can enjoy the full fitness center at Altis Grand Hotel for an additional cost. This space is equipped with modern equipment, including Kinesis, and offers Personal Training and Group Classes services to help maximize your workout and well-being during your stay.
— RESPONSE —
Yes, we offer a 24-hour room service, with a varied menu so you can enjoy meals and drinks in the comfort of your room.
The Altis Suítes is located in a central area of Lisbon, with easy access to public transportation options, including metro, buses, and taxis. The reception can provide detailed information and maps to facilitate your mobility.
Yes, it is possible with an additional fee if the third guest is older than 12 years old. The extra bed is free for guests up to 12 years old.
It is possible subject to availability at the hotel upon arrival. Please confirm at the reception.
It is possible depending on the hotel’s availability on the day of check-out. Please confirm with the reception.
Cancellation of a non refundable booking implies a penalty of 100% of the reservation cost. Please contact the reservations department for more information.
Please, send an email to receptionsuites@altishotels.com with the description of the item forgotten, the dates of your reservation, and the name of the holder or room number.
Please send an email to receptionsuites@altishotels.com with your request and booking details. Depending on the request, we will inform you if it is possible and if there will be any additional cost.
Yes, you can add a child up to 12 years old at no additional cost, subject to the maximum capacity of the reserved room type.
Yes, there is a complimentary 1L water on the day of arrival.
Follow us
Opening hours
Open every day from 10.00 am to 8.00 pm. Access to the Spa, Thermo Garden and indoor pools for children under 16 is only allowed during Kid’s Hours from 10.00 am to 12.00 pm
Tuesday to Saturday from 7.00pm to 10.30pm
*The restaurant is closed on the 24th and 25th of December, from the 3rd to the 18th of January 2023 and for the usual holidays from the 16th to the 31st of August 2023.
*The restaurant is closed on the 24th and 25th of December, from the 3rd to the 18th of January 2023 and for the usual holidays from the 16th to the 31st of August 2023.
