Check-in is available from 3:00 PM.
We accept the following payment methods: Visa, MasterCard, American Express, and cash payment at the reception.
Yes, our reception is open 24 hours a day, 7 days a week, to meet all your needs.
Yes, Altis Avenida Hotel features an excellent rooftop restaurant and bar, Rossio Gastrobar. Here, you can enjoy a diverse and high-quality dining experience, as well as signature cocktails, perfect to accompany the stunning city view. For more information, please visit our website.
If you are interested in joining our team, please send your CV and cover letter to rh@altishotels.com.
The tourist tax in Lisbon is €4 per person, per night, applicable to all guests over 13 years old, for a maximum of 7 consecutive nights.
Check-out must be completed by 12:00 PM.
Yes, all rooms are equipped with a coffee machine and kettle, so you can enjoy a hot drink in the comfort of your room.
Yes, Altis Avenida Hotel offers a loyalty program – the Altis Club. By booking directly on our website, you can enjoy exclusive benefits such as direct discounts on room rates, special amenities throughout your stay, room category upgrades (subject to availability), early check-in and late check-out (also subject to availability), and a 10% discount at our bars and restaurants*. Membership in the Altis Club is completely free and designed to ensure every stay at Altis Hotels is an unforgettable experience. *Except at Feitoria Restaurant, at Altis Belém Hotel & Spa.
Yes, Altis Avenida Hotel has a partnership with Hertz for car rentals. For more information or to make a reservation, please contact reception or email guestserviceavenida@altishotels.com.
Altis Avenida Hotel does not have a Spa. However, we have partnerships with local spas and will be happy to arrange a relaxing treatment for you during your stay.
Booking directly with Altis Avenida Hotel offers several exclusive advantages. In addition to guaranteeing the best price for your stay, you can benefit from special offers through the Altis Club, including discounts on accommodation rates. You will also receive a 10% discount at Altis Group restaurants and free Wi-Fi access throughout the hotel. Booking directly with us means choosing a more personalized experience with many benefits.
Although Altis Avenida Hotel does not have a shuttle service between the hotel and the airport, private transfer services can be arranged upon request for an additional fee. We recommend booking this service in advance to ensure availability by contacting our guest service team at guestserviceavenida@altishotels.com.
Altis Avenida Hotel does not have private parking. However, the underground Restauradores parking lot is located nearby, just a 2-minute walk from the hotel (200m from the vehicle entrance). Upon arrival, you may stop your vehicle at the hotel entrance with hazard lights on. Our staff will be available to assist with luggage and provide a complimentary valet service. Please note that parking costs €26.00 per day (subject to change).
Yes, Altis Avenida Hotel is a pet-friendly hotel and allows small pets up to 10 kg. An additional pet fee of €20 per day applies. For more information on our pet policy, please contact guestserviceavenida@altishotels.com.
Altis Avenida Hotel does not offer babysitting services. However, we are happy to assist in arranging this service. If you require babysitting during your stay, please contact us at guestserviceavenida@altishotels.com.
Altis Avenida Hotel is equipped to accommodate guests with reduced mobility. For maximum comfort during your stay, please contact our team so we can select the best available room for your needs.
Yes, the hotel offers laundry and dry-cleaning services. You can request this service at reception or through room service.
Yes, Altis Avenida Hotel has a dedicated space for meetings and events. We offer meeting rooms and multifunctional areas suitable for different types of events. Our specialized team is available to ensure all details of your event are coordinated efficiently.
Yes, Altis Avenida Hotel has a fitness room available for all guests.
Altis Avenida Hotel is located in the center of Lisbon, with easy access to various public transport options, including metro, trains, buses, and taxis. Our reception can provide detailed information and maps to help you explore the city.
Altis Avenida Hotel does not have a swimming pool.
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Opening hours
Open every day from 10.00 am to 8.00 pm. Access to the Spa, Thermo Garden and indoor pools for children under 16 is only allowed during Kid’s Hours from 10.00 am to 12.00 pm
Tuesday to Saturday from 7.00pm to 10.30pm
*The restaurant is closed on the 24th and 25th of December, from the 3rd to the 18th of January 2023 and for the usual holidays from the 16th to the 31st of August 2023.
*The restaurant is closed on the 24th and 25th of December, from the 3rd to the 18th of January 2023 and for the usual holidays from the 16th to the 31st of August 2023.
