Check-in can be done from 15:00 onwards.
We accept Visa, MasterCard, American Express, and cash payment at the reception.
Yes, our reception is open 24 hours a day, 7 days a week.
Yes, Altis Porto Hotel has excellent gastronomic and leisure options. On the ground floor, you can enjoy the Exuberante Restaurant and the Slowly Bar, located in the lobby. On the rooftop, the Above Bar provides stunning views of the city of Porto, being the perfect spot to enjoy a drink while contemplating the sunset. Open seasonally.
Send your resume and motivation letter to rh@altishotels.com.
The tourist tax in Porto is 3 euros per person, per night, applicable to guests aged 12 and over, up to a maximum of 7 consecutive nights.
The check-out must be done by 12:00.
Yes, all rooms are equipped with a coffee machine and kettle, so you can enjoy a hot drink in the comfort of your room.
Yes, we provide towels in all rooms and in the pool and spa areas.
Yes, Altis Porto Hotel participates in the Altis Club program. By booking directly on our website, you benefit from direct discounts, exclusive benefits, category upgrade (subject to availability), early check-in and late check-out (subject to availability), and 10% discount on bars and restaurants of the Altis group*. Membership to Altis Club is free. *Except at Feitoria Restaurant, at Altis Belém Hotel & Spa.
Yes, Altis Porto Hotel has an agreement with the company Sixt for car rentals. For more information or reservations, please contact the reception or send an email to receptionporto@altishotels.com.
The Mandalay Spa, at the Altis Porto Hotel, is an exceptional space for treating the body and mind. Its 500 m2 were designed to provide total comfort and invite to meditation and relaxation. It features 4 treatment rooms, 2 of which are doubles, sauna, Turkish bath, heated indoor pool and jacuzzi.
Yes, we provide irons and ironing boards upon request. You can request them at the reception.
The Altis Porto Hotel is a 5-star hotel, offering a comfortable and quality experience.
The cancellation policy varies depending on the reserved rate. For reservations with free cancellation, you must cancel up to 24 hours before arrival to avoid charges. Check the specific details of your reservation or contact us.
Booking directly with Altis Porto Hotel offers several exclusive advantages. In addition to ensuring the best price for your stay, you can benefit from special offers at Altis Club, including discounts on the accommodation rate. You will also be entitled to a 10% discount at Altis Group restaurants and free WI-FI access in all areas of the hotel. By booking with us, you are choosing a more personalized experience with many benefits.
Yes, we offer an airport shuttle service upon request and with an additional cost. We recommend that you book this service in advance.
Yes, Altis Porto Hotel offers private parking. There is an additional cost and we recommend booking in advance due to limited availability.
Yes, the Altis Porto Hotel Hotel allows small dogs to stay, up to 15 kg.
We are available to help find babysitting solutions. Contact us through email receptionporto@altishotels.com or mention the request at the time of booking.
Yes, Altis Porto Hotel is equipped to welcome guests with reduced mobility, with accessible rooms and adapted common areas. Please inform us at the time of booking if you need additional assistance.
Yes, the hotel offers laundry and dry cleaning services. You can request the service directly at the front desk.
For incentives, conferences, cocktails or dinners, Altis Porto Hotel offers two spaces of 140m2 and 115m2 with natural light, respectively, with the first having direct access to the outside and the second being divisible into 2 rooms of 59m2 and 56m2.
Yes, the Altis Porto Hotel does have a fitness center, available to all guests, where you can maintain your exercise routine during your stay, with access to modern equipment.
The Altis Porto Hotel is located in a central area, with easy access to various public transportation options, including metro, buses, and taxis. The reception can provide detailed information and maps to make your visit to the city easier.
Opening hours
Open every day from 10.00 am to 8.00 pm. Access to the Spa, Thermo Garden and indoor pools for children under 16 is only allowed during Kid’s Hours from 10.00 am to 12.00 pm
Tuesday to Saturday from 7.00pm to 10.30pm
*The restaurant is closed on the 24th and 25th of December, from the 3rd to the 18th of January 2023 and for the usual holidays from the 16th to the 31st of August 2023.
*The restaurant is closed on the 24th and 25th of December, from the 3rd to the 18th of January 2023 and for the usual holidays from the 16th to the 31st of August 2023.
